4th December
Yet more chaos this morning at Oldfield Park as the First Great Western 07:31 broke down at Bath and turned up 15 minutes late at Oldfield Park with only 2 carriages instead of teh usual 4. About 100 people at Oldfield Park were unable to board and had to wait for the 0737 South West trains service(itself delayed by the FGW service). Needless to say that was standing room only too.
There as a First Great Western "Service Deliver Manager" on the platform at Oldfield Park train station who obtained a good understanding of how angry passengers are at the level of service provided.
What with leaflets being handed out by staff at Bristol Temple Meads and Service Delivery Managers turning up at Oldfield Park it looks to me like FGW are preparing for the impact of the new timetable....the omens are not good.
There as a First Great Western "Service Deliver Manager" on the platform at Oldfield Park train station who obtained a good understanding of how angry passengers are at the level of service provided.
What with leaflets being handed out by staff at Bristol Temple Meads and Service Delivery Managers turning up at Oldfield Park it looks to me like FGW are preparing for the impact of the new timetable....the omens are not good.
Labels: first great western, new timetable, oldfield park
posted by www.loial.co.uk at 12:28 AM
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